Frequently Asked Questions
Do you deliver outside of the UK?
We deliver world wide.
How much does delivery cost?
For up to date delivery information please visit the delivery and returns page.
How are the products packaged?
Our goal is to use eco-friendly packaging that is completely free of plastic whenever possible when shipping orders. The choice of packaging for each order is based on the products being shipped, taking into consideration the required level of protection for a secure delivery.
What if my order is damaged?
If your order is delivered damaged please get in touch with our customer service team at hello@wildpeaks.co.uk
When will my order arrive?
The processing and shipping times vary according to the product type. Please read our delivery information to find out more.
Which payment methods do you accept?
We accept all major credit and debit cards.
What is your return policy?
If for any reason you’re not entirely happy with your order we’ll happily offer you a refund or exchange within 30 days of purchase. To find out more please check our returns policy.
Personalisation & Custom Orders
Can I personalise my travel poster or gift?
Yes, many products can be personalised with names, dates, locations, countries visited, or meaningful destinations so you can create a one‑of‑a‑kind travel keepsake or gift.
I have a special request, who do I contact?
Our customer service team would love to hear from you at hello@wildpeaks.co.uk
Can I return or exchange a personalised item?
Non‑personalised items may be returnable under the standard returns policy, while personalised or custom items are usually only returnable if there is a fault.
Do you offer gift-wrapping services?
We currently do not offer this service.
What is the difference between personalised and customised gifts?
Personalised gifts use simple details like names and dates, while customised gifts can change the design more deeply, such as adding unique routes, layouts, or graphics based on your specific journey.
Photographs & Prints
The size I want is not listed, what can I do?
We are able to offer other print sizes on request. Please contact hello@wildpeaks.co.uk to let them know your requirements.
What is the difference between Fine Art paper and Photo paper?
Fine Art Photo Rag Paper is made up of sturdy matte paper made from 100% cotton and has excellent texture creating sharp details, vibrant colours and creating a velvet like feel finish.
Our Photo Paper is a professional premium lustre print that captures the clarity and sharpness of each photograph. The colour of this high-end quality photographic paper is age-resistant.
Does the print have borders?
Our prints do not have borders unless the design option is selected.
What is your 15% Bundle Discount?
We offer 15% off on our non personalised unframed prints and posters when you buy 2 or more prints.
What makes Wild Peaks photography prints special?
Wild Peaks photography prints capture global landscapes from Europe to Asia on high-quality paper, bringing affordable, vibrant world destinations into your home decor.
How do I know which size print to choose?
To choose the right size print, measure the wall space where it will hang, consider whether it will be part of a gallery wall or a single statement piece, and compare those measurements with the size options available.
About Wild Peaks
Why choose Wild Peaks for travel gifts?
Wild Peaks travel gifts turn holidays, hikes, or road trips into meaningful mementos like posters or hoodies, perfect for backpackers, friends and families who want high-quality items that preserve memories.
Are Wild Peaks products good as gifts?
Yes, the personalised travel posters, clothing, and accessories make thoughtful gifts for birthdays, Christmas, graduations, anniversaries, and special trips like gap years.
How can Wild Peaks gifts help remember a trip?
Wild Peaks gifts help remember a trip by turning your favourite photos, routes, and destinations into physical items you can see or wear every day, keeping those travel moments fresh in your mind.
